top button

Contact Us

Hong Kong

Address

Visa Application Centre
Unit 10-11, 27/F, Prosperity Millennia Plaza, 663 Kings Road, Quarry Bay, Hong Kong, China

(Quarry Bay MTR station Exit C)









Map

Opening Hours:

Application submission times: Monday to Friday 08:00 -15:00
(Excluding public holidays)

Decision and document collection times: Monday to Friday 08:00 – 16:00
(Excluding public holidays)

Call Centre: +852 2185 6326
Call Centre Timings: 08:00-17:00

Due to the high call volume through our Call Centre, we highly recommend you to use the menus provided on this website, or send your enquiries via E-mail: info.auhk@vfshelpline.com. We will acknowledge receipt of your enquiry within one business day and provide a full reply within (3) three business days.

In order to maintain the efficiency of our services, please make sure the size of the attachment is less than 2MB.

For further information about ETA (Electronic Travel Authority) , please see:

Click here; or click here

For further enquires about Working Holiday Visas, please write to Working.Holiday@homeaffairs.gov.au.

For difficulties with online lodgement you can access support on the following website: Click here.