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News And Updates

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    15 March 2021

    The Australian Visa Application Centre in Colombo will resume limited operations from 17 March 2021 for Biometrics collection, strictly by appointment. Paper applications will not be accepted by mail or at the office. You can apply online for most visa and citizenship applications at: https://immi.homeaffairs.gov.au/help-support/tools

    Current operational days and timing for the AVAC, except public holidays, are:

    a. Operational days: Monday –Wednesday - Friday

    b. Operational timings: 08:00 am to 03:00 pm

    Customers are required to make a prior appointment before visiting the centre as no walk-in appointments or in-person information services will be available. Customers needing assistance with completing their Visa form online can avail the service at the Visa Application Centre, for an additional fee. Please make this selection at the time of making your appointment.

    Travel restrictions are in place and subject to change. You cannot come to Australia unless you are in an exempt category or you have been granted an individual exemption to the current travel restrictions. Please check the Department of Home Affairs’ website for more information https://covid19.homeaffairs.gov.au/travel-restrictions

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    20 January 2021

    Visa Applicants in Sri Lanka who availed of VFS Global’s services to submit their Australia visa application and / or enrolled biometrics between the dates of December 01, 2019 – March18, 2020 are eligible for a partial tax refund. Applicants may request a partial tax refund within 60 days effective from 20/01/2021 by providing required details here

    You are required to share a copy of the Invoice Cum Receipt (ICR) issued by VFS Global or any other documentary proof of availing services at VFS Global for claiming the partial tax refund. In case you have lost/misplaced your ICR or have trouble filling the web form, please fill the proforma and mail us at Refunds_AUS_SL@vfsglobal.com , who will guide you further.

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    15 January 2021

    The Australian Visa Application Centre in Colombo will resume limited operations from 18 January 2021 for Biometrics collection, strictly by appointment. Paper applications will not be accepted by mail or at the office. You can apply online for most visa and citizenship applications at:  https://immi.homeaffairs.gov.au/help-support/tools

    Current operational days and timing for the AVAC, except public holidays, are:

    1. Operational days: Monday to Friday
    2. Operational timings: 08:00 am to 03:00 pm

    Customers are required to make a prior appointment before visiting the centre as no walk-in appointments or in-person information services will be available. Customers needing assistance with completing their Visa form online can avail the service at the Visa Application Centre, for an additional fee. Please make this selection at the time of making your appointment.

    Travel restrictions are in place and subject to change. You cannot come to Australia unless you are in an exempt category or you have been granted an individual exemption to the current travel restrictions. Please check the Department of Home Affairs’ website for more information https://covid19.homeaffairs.gov.au/travel-restrictions

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    15 November 2020

    In keeping with the local government’s extension of curfew on 14 November 2020, the Australian Visa Application Centre and call centre services in Sri Lanka, expected to resume limited operations on 16 November 2020, will now remain closed until further notice. All appointments to the visa centre will stand cancelled. We apologise for the inconvenience and thank you for your understanding.

    For the latest information from the Australian government, please visit the Department of Home Affairs’ website: https://covid19.homeaffairs.gov.au/travel-restrictions

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    11 November 2020

    The Australian Visa Application Centre in Sri Lanka will resume limited operations from 16 November 2020 for Biometrics collection, strictly by appointment. Paper applications will not be accepted by mail or at the office. You can apply online for most visa and citizenship applications at: https://immi.homeaffairs.gov.au/help-support/tools

    Current operational days and timing for the AVAC, except public holidays, are:

    • Operational days: Monday to Friday
    • Operational timings: 08:00 am to 03:00 pm

    Customers are required to make a prior appointment before visiting the centre as no walk-in appointments or in-person information services will be available. Customers needing assistance with completing their Visa form online can avail the service at the Visa Application Centre, for an additional fee. Please make this selection at the time of making your appointment.

    Travel restrictions are in place and subject to change. You cannot come to Australia unless you are in an exempt category or you have been granted an individual exemption to the current travel restrictions. Please check the Department of Home Affairs’ website for more information https://covid19.homeaffairs.gov.au/travel-restrictions

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    15 July 2020

    In light of the current COVID-19 (Novel Coronavirus) outbreak, all Australian Visa Application Centres, Australian Biometric Collection Centres and call centres, across the VFS Global network, are temporarily closed until further notice, see https://www.vfsglobal.com/en/individuals/covid-19-customer-advisories.html for updates. We apologise for the inconvenience and appreciate your understanding and kind co-operation. For latest information from the Australian Government on Covid-19, please visit: https://covid19.homeaffairs.gov.au/