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Additional Services

P.S.: You can use photocabins to get your biometric photos at Visa Application Centres.

Premium Lounge Service


The Premium Lounge service is available in Istanbul – Beyoglu, Istanbul –and Ankara for those customers who would like to experience a dedicated service. The cost of VIP service is 160 TL per person.

This service provides the following amenities (that are included in the additional fee):

Premium Lounge service offers following services:

  • comfortable atmosphere;
  • special assistance offered by Visa Application Centre employee;
  • Printing and photocopying facility;
  • tea/coffee, soft drinks and refreshments;
  • television, magazines and newspapers;
  • the ability to pay for all services in the premium lounge avoiding the common cashier desks

Booking Method :

  • At the Visa Application centre

Please note that Premium Lounge has no influence on the visa decision making process or the processing time.

Kindly be informed that only applicants themselves are allowed to be present in Premium Lounge during submission process. Also parents / legal guardians are allowed to accompany minors.

Photocopy


Photocopying – 1 TL per page

Booking Method : At the Visa Application centre

Photography Service


Self Service coin operated vending machine that is designed to view their image on a screen before selecting the best photo. Using the booth is simplicity itself and the photo's come out dry in 45 seconds. You can get 6 photographs instantly at a nominal cost of 25 TL ( Inclusive of VAT).

Booking Method : At the Visa Application Centre

Assisted Form Filling Service


Applicants can avail the Form Filling Service at the Visa Application Centre. The cost of form filling service is 20 TL.

Note: All charges must be paid in cash at the time of submission

Booking Method : At the Visa Application Centre

Printout Service


Applicants can send an e-mail to our printout desks with the electronic documents for printing any pending documents related to their visa application. This service is available within the VAC. The cost of Print out Service is 1 TL per page.

Booking Method : At the Visa Application Centre for more details.

Booking Method : At the Visa Application Centre

Internet Kiosk


You can use this service to access the internet for any pending documents related to your application. Please speak to the information desk/submission officer for further details

Booking Method : At the Visa Application Centre

Online Visa Assist


Our team will help you successfully complete your paperwork - whether you are applying online or at the Biometric Collection Centre.

Our staff will guide you through the process from start to finish, explaining the questions, and recording your answers. Please note: Staff cannot answer questions on your behalf or fill in answers based on assumptions.

This facility is available for an additional fee of 68.00 TL (per application) including the supporting documents upload. Service charge will include upload of any subsequent documents as per the request of the Australian Embassy Only.

Submission Without Appointment


If due to any reason, you arrive at the VAC without a booked appointment you may be able to lodge your application by paying for a walk in appointment. This facility is available for an additional fee of 55.00 TL (per application).