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News and Updates

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    30 June 2018

    Austrian-Australian bilateral agreement on visa free short stays – click here

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    14 December 2017

    Due to the holiday season and the subsequent increase in visa applications, longer waiting periods are experienced. We urge all applicants to start their application procedure at least 6 weeks prior to the intended travel. We apologize for any inconvenience.

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    11 December 2017

    The original facility at 55 Swanston Street is open for business activities as stated and confirmed by Body Corporate Services.

    We will be operating from the new premises from 11 December 2017 onwards.

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    14 March 2016

    Effective 15 March 2016, holders of valid Chinese Diplomatic passports are allowed to travel to the Schengen region for a period of up to 90 days in a 180 day period, without having to obtain a Schengen visa.

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    12 May 2014

    Effective 14 May 2014, enrolment for Biometrics is mandatory for all visa applications. For more information on the requirements, exceptions, exemptions call the contact centre. Any applicants who have not lodged their application in person till 13 May or have not provided the missing documents will be required to appear in person for Biometric enrolment. Contact centre tam will contact all applicants who require to visit the centre for Biometric enrolment to make an appointment.

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    10 May 2014

    New Joint Visa Application Centre opens in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney, Australia

    VFS Global as a part of a contract awarded by Government of Austria (also representing Germany and Latvia) and Norway, (also representing Sweden and Iceland) will provide Joint Visa Application Centre (JVAC) services to applicants wishing to travel to these countries.

    JVACs will provide increased access and enhanced administrative services to applicants through a consistent service delivery approach, which will also support biometrics implementation.

    VFS Global is pleased to announce the opening of the Joint Visa Application Centre (JVAC) operated by VFS Services Australia Pty. Ltd. on 21.03.2014

    The JVAC is authorised to provide administrative support services, such as the collection of visa applications, fees and return of passports in sealed decision envelopes to applicants. The JVAC can also assist in scheduling interviews on behalf of the visa offices.

    The decision to issue or refuse a visa is made solely by immigration officers, in accordance with immigration visa rules and guidelines. The JVAC has no role or influence over the outcome of an application and will not offer any evaluative advice.

    With the new facilities offered by the JVAC, applicants can benefit from basic facilities and additional services such as:

    • Conveniently located and easily accessible Joint Visa Application Centers – Location Finder
    • Longer operating hours allowing applicants to visit at a time of their convenience.
    • Professional and responsive staff dedicated to handle visa queries and applications.
    • Dedicated website for easy access to information including visa types, requirements and check-list, biometrics, applicable fees and application status.
    • Dedicated call centre and email support to answer queries and status of application.
    • Tracking of application status.
    • Secure handling of passports, documents and personal information
    • For more information, please visit our website

    About VFS Global

    For more information, please visit

    Media Contacts

    VFS Global