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Additional Services

We constantly strive to offer a range of high end services to enhance customer satisfaction. As part of our constant and ongoing endeavor to add value to your experience we offer additional services designed to make the process easy and effortless. To use them, you will need to pay an extra fee in addition to the visa application fee.

For your comfort while applying for your Visa you can us on +971 0420 55761 to know more information on the additional services available.

Mobile Biometric Services

The Mobile Biometric Service (MBS), offers Belgium visa applicants across United Arab Emirates (UAE), the added convenience and ease of submitting their visa applications and enrolling their biometrics, from a location more convenient to them.

Key features & benefits:

  • A team of professionally trained VFS Global staff will visit applicants on the appointed date and time at the agreed location of choice to collect their applications and enroll their biometrics
  • Service available to individual or group of visa applicants at locations across the UAE
  • Ideal for corporates groups, travel groups, royal entourages, university students/faculty and film-crew as the entire group can submit their applications and enroll their biometrics on the same day and time at a location convenient to them
  • Easy appointment booking and query resolution through a dedicated phone line and email ID
  • Inclusive of courier-return of processed documents & passports to the address of the applicant’s choice
  • Inclusive of regular SMS notification on the status of the application

How to apply using the Mobile Biometrics Service:

Step 1: Book Appointment: Call us on 00971 56 4222346 or write to us at schengenmbs@vfsglobal.com to book an appointment

Step 2: Payment & Confirmation: Our team will cross-check the pre-requisites, confirm on the most convenient location, applicable fees and accordingly confirm your appointment

Step 3: We will come to you: Our team of professionals will visit the location on the appointed date and time to collect your applications, enroll your biometrics and deliver your applications directly to the Embassy of Belgium.

To book an appointment of for any queries:

Call: 00971 56 4222346 | Email: schengenmbs@vfsglobal.com

MBS service hours: 09:00 – 15:00 (Sunday to Thursday)

Please Note: All applications collected using the Mobile Biometrics Service will be delivered to the Embassy of Belgium as the only competent authority to assess and decide on the application.

Fee for Mobile Biometric Service (all applicable taxes included) Fee in AED
Service fee for usage of service per applicant up to 4 applicants AED 997.5
Service fee for Mobile Biometrics per applicant in a group of 05-20 applicants AED 630
Service fee per applicant in a group of more than 21 applicants for Mobile Biometrics AED 472.50

Platinum Lounge Service

An exclusive service to make your Belgium Visa application relaxing, comfortable & convenient.

The lounge offers privacy and comfort, away from the hustle and bustle of the main application centre. Customers can relax in their own private booth within the tranquil and modern lounge, while VFS staffs take care of the entire process, from a personalised chauffer service to and from the VAC, to completion of the application form and payment.

The service costs is in addition to the visa application fees, and is available to customers applying at the Belgium Visa Application Centres in Abu Dhabi and Dubai. To book an appointment at the Platinum Lounge, please send in your name and contact number to the following emailplatinumlounge.dxb@vfshelpline.com or call us at +971 56 402 7722 and you will be contacted for further details.

Key features of the Platinum Lounge include:

  • Chauffer Service – offering pick-up and drop-off, from anywhere in UAE
  • Valet parking for your vehicle at the entrance of the Wafi Mall
  • Privacy and comfort, in a dedicated space away from the main Application Centre.
  • Secure Wi-Fi connectivity, not available anywhere else within the Application Centre
  • Walk-in submission of your visa application subject to availability
  • Exclusive one to one assistance with filling in your visa application forms and application completeness
  • SMS alert service for visa application updates
  • Personalised courier for return of passports and documents to your door
  • Drinks and snacks

Premium Lounge Service

Apply for your visa within the comfort of our Premium Lounge.

The Premium Lounge service is available at a fee of AED 315(all applicable taxes included) per application, for those customers who would like to experience a dedicated service with personalised attention.

This service provides the following amenities:

  • A dedicated premium service lounge
  • Well-appointed ambience
  • Refreshments
  • Photocopying service for your documents*
  • Quicker submission of your application at the Visa Application Centre
  • SMS alert on the status of your application*
  • Return delivery of your passport via courier* (if requested)

*You do not need to pay the additional fee if availing the Premium Lounge Service.

Important note: Your visa will be processed and adjudicated by the Embassy of Belgium. Availing the Premium Lounge service does not mean that your visa will be processed faster than the current turn-around period.

Prime Time service -

The Prime time service is mainly aimed to facilitate working professional and business executives who would prefer to apply outside of their own normal working hours.

Prime time service allows applicants to submit their application at Abu Dhabi and Dubai Visa Application Centre outside of normal business hours, at a cost of AED 189.00 (all applicable taxes included) for each applicant, plus the visa fee and service charges.

Prime time Service will be available Sunday to Thursday 08:00 to 09:00 and 15:00 to 17:00.

Prime time will be allowed as per the table below

Prime Time Business Hours
Sunday - Thursday 8:00 - 9:00
15:00 - 17:00

The service fee is non-refundable.

Important: This service does not imply or guarantee in any way that applicants using the prime time service will have a faster turnaround time or be successful in their visa application. All visa applicants must meet the requirements of the Embassy/Consulate rules.

Please Note: The Premium Service is not available in conjunction with the Prime Time service.

Note: All payment will be collected in local currency as per the local exchange rate.

Express Courier

The express courier service is an enhancement to the regular courier service. This service will enable applicants to have their passport and documents delivered to them on the same day at a place of their convenience instead of receiving it as per scheduled delivery through the regular courier service.

Assisted Form Filling Service:

A dedicated member of staff will complete your visa application form online. Please note the Original passport, Hotel booking, Air tickets and Insurance will be required for this service.

The staff will fill your form as per the documents provided by you.

* All applicants are requested to verify the application form before proceeding to submit the application. VFS and its staff shall not be responsible for the contents and the accuracy of the information entered on the Visa Application Form, the responsibility lies with the applicant.

VFS shall not be responsible or liable for any adverse decision arising out of the contents or the accuracy of the information provided on the Visa Application Form

Courier service:

Have your passport couriered back to you, instead of collecting it from the Visa Application Centre

As part of the Courier service, the Visa Application Centre will courier your passport back to you. You can purchase the service at the centre. Please enquire about this service when you submit your visa application.

Extended hours Passport Collection

The Extended hours Passport Collection service is mainly aimed to facilitate working professional and business executives who would prefer to collect their passports outside of the regular working hours provided the decision on the Visa Application is made and the passports are received at the Application Centre.

Extended hours Passport Collection will be available from Sunday to Thursday 17:00 to 18:00.

The service fee is non-refundable.

Photo Capture service

You can have your photograph taken at the Visa Application Centre

Applicants using this service can have their photograph taken at the centre. This will ensure that the photograph meets the specifications.

SMS Alerts Service

SMS updates will be sent to you informing you of the status of your visa application. Once purchased, you will receive several automated feedback messages to your mobile phone, alerting you about the current stage of your application, within the process. The service supports the transfer of SMS text into the language of your choice (Arabic and English) and keeps you updated about the status of your visa application. At the end of the process, you will receive an automated email message (in English only) to the registered email address provided in your application form, informing you that the decision on your application has been made. However, the outcome of this decision will not be conveyed through these alerts.

Document Printing Service:

Applicants may avail this service to have any document printed by mailing it to us. Please note: this service can be availed only before the submission process at the counter.

Photocopying Service

In case you may require photocopies of recommended supporting documentation, you can make copies at the centre.

Additional Service AMOUNT IN AED (ALL APPLICABLE TAXES INCLUDED)
Platinum Lounge Service AED 683 per application
Premium Lounge Service AED 315 per application
Prime Time Service AED 189 per application
Express Courier AED 105 per application
Assisted Form Filling Service AED 52.50 per application
Courier Service AED 42 per application
Extended hours Passport Collection AED 32 per application
Photo Capture Service AED 26.25 (04 photograph)
SMS Alerts Service AED 08.40 per application
Document Printing Service AED 05.25
Photocopying Service AED 02.10 (per page)