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Additional Services

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Premium Lounge is available at the Visa center in Cairo only

The lounge offers elegant and comfortable personalized services with dedicated facilities which are available for applicants submitting their applications.

The Premium Lounge service includes:

  • Dedicated assistance and personal attention
  • Dedicated lounge where the application process is completed
  • Complimentary photocopies and prints for submission purposes
  • Free SMS.
  • Refreshments available for all applicants using the lounge

Please note the Premium Lounge will be available by online appointment, by E-mail or by calling the Call Center.

Premium Lounge Submission Timings: 09:00 am to 15:00 pm Tuesday – Wednesday only

A VFS Global representative will contact you to confirm your appointment within 24 hours of receipt of your request.

Please note that all Visa Facilitation Centers will be closed as per the Diplomatic Mission Calendar. Please Click Here to see the Visa Facilitation Centre closure dates.

Payment Details:

The charge to avail of the Premium Lounge service is LE 450 extra per application form, and the payment method is Cash only.

E-mail address and Helpline


Helpline: +202 2 333 23 005