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Contact Us

VFS operates a call center to answer your questions about the visa application process.

Contact Number: (+2) 02 21600050

Call Center Operating Hours: 8:30 to 16:30 Sunday to Thursday

Language Offered: Arabic / English


The email service and appointment are free of charge.

VFS will reply to email enquiries within 02 working days of receipt. Responses will be in Arabic / English only. Alternatively you can also reach us through the options provided below -



44, Office #G,  First Floor, Giza Street, Giza Cairo, Egypt.

Submission of Applications: 09:00 - 15:00 (Tuesday - Wednesday)

(Except Holidays specified by The Embassy of Croatia in Cairo)

Passport Collection: 09:00- 15:00 (Tuesday - Wednesday)