Department of Home Affairs

In South Africa

News And Updates

  • 03 December 2019

    Festive Season Closures

    • All applicants are advised to take note of the below festive season operating hours and closure dates:

      • 19 December 2019 – Last day of submission.
      • 20 December 2019 – Open for collections only (08:00 hrs – 15:00 hrs).
      • 23 and 24 December 2019 – Closed.
      • 27 December 2019 - Open for collections only (08:00 hrs – 13:00 hrs).
      • 30 and 31 December 2019 – Closed.
      • 02 and 03 January 2020 - Open for collections only (08:00 hrs – 13:00 hrs).
      • 06 January 2020 – Reopen for submission and collections.

    Please also refer to the “public holidays/closures” page for more information.

    GGDA Closures

    Please note that the last day for submission at the GGDA office will be the 19 December 2019 and will be open for collections on 20 December 2018 from 08:00 hrs to 15:00 hrs .

    Please note that the GGDA office will be completely closed on the 23 December 2019, 24 December 2019, 27 December 2019, 02 January 2020 as well as the 03 January 2020. The office will resume normal operations on the 06 January 2020.

  • 26 January 2019

    ATTENTION: APPEAL APPLICATIONS

    • All appeal applications will now follow a revised online process. This will be effective from the 26 January 2019.
    • Applicants are requested to refer to the below before applying for an appeal application:
    • Applicants will only be able to apply for an appeal application once their previous application has been collected from the VFS application centre.
    • Applicants will only be able to submit an appeal application within 10 days of collecting the rejected outcome.
    • Applicants can only appeal once under the appeal category 8(4) and if rejected for the second time they will have one last opportunity to submit a final appeal under appeal category 8(6) which is then submitted for the review of the director general.

    For any enquiries please contact the VFS call centre on 012 425 3000.

  • 24 January 2019

    Important Notice

    All VFS clients who choose Rivonia as a location to submit their applications are kindly advised to make use of the parking space directly across the VFS office entrance.

    VFS Global Parking Area

    4 Rivonia Boulevard

    Edenburg, Sandton

    GPS Coordinates

    -26.059963,28.061083

  • 20 September 2017

    Zimbabwean Exemption Permit applicants can now contact our ZEP contact centre for any ZEP related queries

    ZEP HelpLine: +27 (0) 12 425 3020

    Working hours – 8:00 to17:00 from Monday to Friday.

    Email: info.zep@vfshelpline.com

  • 09 April 2017

    Replacement of south african police clearance certificate procedure

    The Department of Home Affairs, in its endeavour to streamline processes and as part of the continuous service delivery improvement and efficiency, had planned to replace the South African Police Clearance requirement with the online biometric background checks linked to the South African Police Service database in the application process for temporary residence visas and permanent residence permits at VFS Global Visa application Centres within South Africa.

    Please take note that due to further technical enhancements that are required, the replacement of the South African police clearance as outlined above has been temporarily postponed until further notice. The current process facilitated as per the old and existing process of applying for the police clearance certificate at SAPS continues. All persons requiring police clearance certificates are advised to continue with the existing process until further notice when the new and improved system would be ready for implementation as system developments are currently at the final stage of development.

    We apologise for any inconvenience caused, and will communicate the new process soonest. Please check the website for any further update.

  • 27 January 2016

    All current holders of Quota work permit who are required to submit annual reports as a condition of their permit are advised to follow the procedure mentioned below:

    • Previously the client would approach the regional office of Home Affairs and submit the required documents as part of their reporting. With the repealing of the Quota work permit this function has not be carried over to VFS. To remedy the situation and to ensure a smoother transition, an email address: quota.reports@dha.gov.za has been set up to allow the clients to continue to comply with the condition of Quota Reporting. Clients will not be required to approach VFS for this service.
    • Current holders of Quota work permits are advised to submit CLEAR and READABLE copies of the following documents via the email address mentioned above:

      • Valid contract of employment,
      • Certified Proof of registration with relevant professional body, board or council, where required,
      • Comprehensive CV,
      • Testimonials,
      • Certified Proof of SAQA evaluation certificate of qualifications; and
      • Certified copies of pages in passport reflecting personal details and quota work permit obtained.
    • On receipt of the required documents the Department of Home Affairs will issue the client with a compliance letter confirming whether the client continues to comply with the conditions of the work visa issued to them. The compliance letter will be signed and scanned back to the applicant via the email from which the applicant sent the required documents.

      This process is only applicable to persons who are due to report. This email will not receive any new applications and should not be used to make enquiries. All enquiries in this regard should be made to (012) 425-3000