Our Public Services enable the delivery of government services through multiple physical and digital channels. Our solutions are adaptable to a wide range of products provided by regional and local authorities as well as national governments. They provide value-added benefits in terms of streamlining operations, digitalising processes, enhancing customer experience and improving accessibility.

Our Public Services are based around our proven business model and are aimed at transforming operations and achieving greater efficiency, value for money and customer service.

Our key services, among several others, include:

• Land Registration
• Vehicle Registration
• Birth and Death Certification
• Company Registration
• eGovernance

Our customised solutions include:

• Establishing and operating service centres, digital and doorstep channels
• Hardware and back-end software applications, designed to meet specific service and client requirements
• Highly secure data and privacy protection mechanisms
• Dedicated website and call centre services, with multi-channel access
• Fee handling and management on behalf of the client
• Digital and physical application and registration processes
• Secure electronic/physical transmission of data to client
• Queue management systems and online appointment scheduling
• Convenient and accessible operating hours
• Digitalisation of documents for real-time retrieval and assessment
• Lifecycle management
• Physical security including security guards and close circuit TV surveillance
• Feedback management