Contact Us
Email :
Visa Enquiry :
visainfo.inau@vfshelpline.com
Passport/Police Clearance Certificate/ India Drivers licence Enquiry:
passportinfo.inau@vfshelpline.com
OCI / PIO and Miscellaneous Services Enquiry :
ociinfo.inau@vfshelpline.com
Phone :
Helpline number as per the location is available 9:00 – 15:00 (Australian Eastern Standard Time, Mon – Fri on all working days). Due to COVID-19 restrictions, our centres are operating under restricted conditions, please expect delays in response.
Adelaide & Sydney - 02 9251 7369
Brisbane & Canberra - 02 6169 5219
Melbourne - 03 9654 1430
Perth - 0404 922 025
Please note: VFS Global does not make phone calls for getting customer information. Please report immediately on above email as per your location if you receive any call purported to be originated by VFS Global to gather any personal information.
Trading Hours
Hours for Submission:08:30 to 15:00 (Monday to Friday on all working days)- please check the holiday list prior to visiting.
Hours for Collection:
12:00 to 15:00 (Monday to Friday on all working days)- please check the holiday list prior to visiting
Visa Application Centre
Recommended Option, apply by Registered POST, mail in your application to:
GPO Box 2892 SYDNEY NSW 2001
OR
Queue in person with Appointment at
IPVSC,
Suite 1A, Level 8,
189 Kent Street,
Sydney 2000.
View Location
Recommended Option, apply by Registered POST, mail in your application to:
GPO Box 2892 SYDNEY NSW 2001
OR
Queue in person with Appointment at
IPVSC,
Level 4, 90 King William Street,
Adelaide
South Australia 5000
View Location
Recommended Option, apply by POST, mail in your application to:
PO Box 23057 DOCKLANDS VIC 3008
OR
Queue in person with Appointment at,
IPVSC,
Suite 4, Level 12,
55 Swanston Street,
Melbourne, Victoria – 3000.
Recommended Option, apply by POST, mail in your application to:
PO Box 936,
Civic Square,
ACT 2608
OR
Queue in person with Appointment at
IPVSC,
Level 4, 10 Hobart Place,
Canberra
ACT - 2601
Recommended Option, apply by POST, mail in your application to:
PO Box 936, Civic Square, ACT 2608
OR
Queue in person with Appointment at
IPVSC,
Suite 0003, Ground Floor,
87 Wickham Terrace
Springhill, QLD - 4000
View Location
Recommended Option, apply by POST, mail in your application to:
Locked Bag 200, Perth BC,
WA 6849
OR
Queue in person with Appointment at
IPVSC,
Level 1, Room 22,
195 Adelaide Terrace (Good Earth Hotel);
Perth WA - 6004.
View Location
Recommended Option, apply by POST, mail in your application to:
Locked Bag 200,
Perth BC
WA 6849.
OR
Queue in person with Appointment at
IPVSC, Level 1,
Room 22,
195 Adelaide Terrace (Good Earth Hotel);
Perth WA - 6004.
View Location
Recommended Option 1: By Express POST/Courier
Sending your application by Express POST is the preferred option as this will save you the need to travel to specific IP&VSC locations as well as queue and wait times. Average queue times in Peak Seasons of August to December may range from 20-30 minutes and may be longer during lunch rush hours.
- Please do not send return self-addressed envelopes as the same is not accepted, Applications sent by Post/Courier, will be returned by Courier only.
- You must send your application to the designated P.O.Box Address based on the jurisdiction where you are applying from.
Option 2: Queue in Person
If you choose to submit your application in person, you will need to submit the same at an India Passport and Visa Application Centre based on your jurisdiction and your appointment time.