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Avail OCI and PIO services

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In Australia

Contact Us

Our services are affected due to COVID-19 and please expect delays with our response time.

All of the information you need, is available on this website, and we strongly recommend you view the same before contacting us.

Should you decide to call or email us, please have the below information ready/included in your email:

  • Applicant’s full name
  • Current contact telephone number and email id
  • VFS reference number, if available.
  • Detailed reason for your call or email
  • Any additional supporting documents that will assist us in responding to your query.

Email addresses:

Visa enquiry: visainfo.inau@vfshelpline.com

Passport/Police Clearance Certificate/India Drivers licence enquiry: passportinfo.inau@vfshelpline.com

OCI/PIO and Miscellaneous Services enquiry: ociinfo.inau@vfshelpline.com

Phone:

Helpline number 03 8593 9124 is available 09:00 to 15:30 AEST, Monday to Friday, all working days.

Operating hours

In keeping with our strict COVID-19 precautionary measures, only 1 person per appointment, will be permitted into the IPVSC to submit applications. Accompanying family members or friends will not be permitted.

Submission of complete applications:

  • Strictly by appointment only
  • 08:30 to 15:00 AEST/AWST, Monday to Friday, all working days.
  • Please ensure you arrive at least 10 minutes to allow us to complete your check-in formalities.

IPVSC locations in Australia:

New South Wales (NSW)

IPVSC
Suite 1A, Level 8, 189 Kent Street,
Sydney, New South Wales 2000



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South Australia (SA)

IPVSC
Level 4, 90 King William Street,
Adelaide, South Australia 5000



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Victoria & Tasmania

IPVSC
Suite 4, Level 12, 55 Swanston Street,
Melbourne, Victoria 3000

 

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Australian Capital Territory (ACT)

IPVSC
Level 4, 10 Hobart Place,
Canberra, Australian Capital Territory 2601

 

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Queensland (QLD)

IPVSC
Suite 0003, Ground Floor, 87 Wickham Terrace
Springhill, Queensland 4000



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Western Australia (WA)

IPVSC
Level 1, Room 22,
195 Adelaide Terrace (Good Earth Hotel),
Perth, Western Australia 6004


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Northern Territory (NT)

No physical office in NT. Jurisdictional location:


IPVSC
Level 1, Room 22,
195 Adelaide Terrace (Good Earth Hotel),
Perth, Western Australia 6004



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LOCATION MAP