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Additional Services

We constantly strive to offer a range of high end services to enhance customer satisfaction. As part of our constant and ongoing endeavor to add value to your experience we offer additional services designed to make the process easy and effortless. To use them, you will need to pay an extra fee in addition to the visa application fee.

For your comfort while applying for your Visa you can call us on +971 0420 55761 to know more information on the additional services available.

Premium Lounge service - Apply for your visa within the comfort of our Premium Lounge.

The Premium Lounge service is available for those customers who would like to experience a dedicated service with personalised attention.
This service provides the following amenities:

  • A dedicated premium service lounge
  • Well-appointed ambience
  • Refreshments
  • Photocopying service for your documents
  • Quicker submission of your application at the Visa Application Centre
  • SMS alert on the status of your application*
  • Return delivery of your passport via courier* (if requested)
  • *You do not need to pay the additional SMS and courier fee if using the Premium Lounge service.

Important note: Your visa will be processed and adjudicated by the Embassy of Italy. Using the Premium Lounge service does not mean that your visa will be processed faster.

Form Filling Service:

A member of staff will complete your visa application form online for a fee of AED 112.74 per application. Please note, the Original passport, Hotel booking, flight reservation/schedule and Insurance will be required for this service.

The form-filling staff will complete your application form as per the documents you provide.

* All applicants are requested to verify the application form before proceeding to submit the application. VFS and its staff shall not be responsible for the contents and the accuracy of the information entered or any adverse decision arising out of the contents or the accuracy of the information provided on the Visa Application Form; the responsibility lies with the applicant.

SMS Alerts service: Receive SMS updates informing you of the status of your visa application

SMS updates will be sent to you informing you of the status of your visa application. Once purchased, you will receive several automated feedback messages to your mobile phone, alerting you about the current stage of your application, within the process. The service supports the transfer of SMS text into the language of your choice (Arabic and English languages are available) and keeps you updated about the status of your visa application. At the end of the process, you will receive an automated email message (in English only) to the registered email address provided in your application form, informing you that the decision on your application has been made. However, the outcome of this decision will not be conveyed through these alerts.

Courier service: Have your passport couriered back to you, instead of collecting it from the Visa Application Centre

As part of the Courier service, the Visa Application Centre will courier your application, documents and passport back to you. You can purchase the service at the centre. Please enquire about this service when you submit your visa application.

Photocopying of documents: Photocopy your documents, as required

You may require photocopies of recommended supporting documentation.

Express Courier

The express courier service is an upgrade to the regular courier service will still be made available. The benefit of the express courier service is that applicants opting for this service can have their passport and documents returned back on the same day at place of their convenience instead of personally coming to collect it rather than receiving it the following day.

Courier Assurance

If the application has lost or damaged his courier while in transit, applicants will not be required to submit receipts to substantiate their claims. Once confirmation of damage/loss is received from the courier provider, the applicant can claim the USD 200 - 350 guaranteed reimbursement.

Email Printing Service:

In case you may require missing documents that are on your email or phone, you can get this printed out at the application centre by emailing it to us for a minimal fee.

Additional Service AMOUNT IN AED (all applicable taxes included)
Premium Lounge AED 221.13per application
Form Filling Service AED 112.74 per application
Delivery of the passport via courier AED 43.36 per application
SMS Alerts service AED 8.67 per application
Photocopying service AED 4.33 (per page)
Express Courier AED 112.74 per application
Courier Assurance AED 10 per application
Email Printing Service AED 4.33 per application