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Schedule An Appointment

If you are experiencing difficulties booking appointments on our portal, kindly note that this is because of technical issues which are being addressed. In the meantime please contact the helpline on 08713760023 to help schedule your appointment. Please accept our apologies for the inconvenience.

Every visa applicant, including children/infants, has to come and submit his/her visa application in the visa application centre by appointment only.

It is advised to book a visa application appointment as soon as applicants know they will be travelling, allowing enough time for the Mission to process the visa application (see Processing Time under the various visa categories) and taking in consideration the days that VFS offices and /or the Mission may be closed (see Public Holidays/Closures).

The booking of an online visa application appointment is as follows:

  1. Click Appointment Link
  2. Log in with registered credentials (new users need to register first)
  3. Complete Appointment booking process:

During the appointment booking process applicants also need to pay the VFS service fee online in order to have the booked online appointment confirmed and the appointment letter with payment details sent by email.

Appointment letter (as PDF attachment) can be printed as follows:

  1. Open PDF attachment in email confirmation
  2. Click File
  3. Click Print and Confirm Printing

Appointment letter will be brought to the visa application centre and presented to VFS Security staff upon arrival in the visa application centre on applicant’s appointment date. The appointment letter must be printed and submitted to the visa officer as a proof of the online payment; applicants are requested not to come earlier than 20 minutes before their booked appointment time in order to control crowd flow in the visa application centre.

NOTE: There is a mandatory payment £27.51 for the VFS Service Fee that has to be completed online at the time of the appointment booking.

Please note the following regarding the Cancellation/Rescheduling of an appointment:

If cancelling more than 48 hours prior to your scheduled appointment – To be eligible for a refund of the online payment kindly cancel your appointment online and forward the cancellation email to jvacrefund@vfshelpline.com quoting your web reference number, state the reason for cancellation and the date the appointment was initially scheduled for.

If cancelling less than 48 hours prior to your scheduled appointment – You will not be eligible for a refund of the online payment.

If rescheduling your appointment prior to your scheduled date and time – The online payment is still valid and the appointment can be scheduled based on availability.

Any requests for refunds of appointments need to be sent to jvacrefund@vfshelpline.com

Browser compatibility

This website only supports the following secure web browsers: Internet Explorer (IE- Version 9.0 and above) and FireFox (Version 18.0 and above); therefore applicant’s system must run at least 1 of these browser versions and may need upgrading if not.

JavaScript

This site only uses a limited amount of JavaScript.

In some applications and Web pages, JavaScript is essential to the proper functionality of the Web page. Please have JavaScript support turned on or download a third party JavaScript Engine.

In the case of Internet Explorer, if you need to download a JavaScript Engine for use on a certain page, Microsoft (Active X) should force a download utility to start:

  • say "Yes" and download the JavaScript Engine.