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Track your visa application: You can track your visa application by using the following options

  • SMS
  • Online tracking
  • Telephone the call centre
  • Once you have received notification that your passport is ready for collection, please see collection timings here. Please ensure you bring your receipt when collecting.
  • In addition, your passport can be returned via UPS courier at a cost of CAD 45 per passport. If you wish to have your passport returned by courier, please ensure to request this service when submitting your application. Please note we do not accept self-addressed envelopes for the return of passports.