Additional Services

Applicants are advised to be cautious of touts outside the Visa Application Centres selling the fake travel insurance policies.

Dear applicants, you can opt for Premium service (personal assistance) with a 20% discount. To use the discount please print out the coupon and provide it at submission of your visa application in visa application center.

You can learn more from the information below.

Regions:

Rostov-on-Don
Krasnodar
Irkutsk
Novosibirsk
Saratov
Nizhniy Novgorod
Kazan
Samara
Ekaterinburg

In the Netherlands Visa Application Centre you can find the next additional services:

  • Personal Assistant in Moscow

    Description:

    You can apply for a visa in a QUICK, PERSONALIZED and COMFORTABLE manner. The service includes:

    • A VIP counter to submit your application without any waiting
    • ASSISTANCE with filling Visa Application Form & associated documentation
    • PRIORITY submission for all services right from payment to submission & biometrics
    • MINIMAL wait times for the applicants
    • PAYMENT through credit or debit card

    Fees:

    Personal Assistance service will be offered at a charge of 50 Euros per application, and 120 Euros for Family rate.

    Please note: Payment should be done in Russian Rubles, according to the exchange rate of the Embassy of Netherlands.

    This charge is over and above the visa fee, service fee or any other additional service charges as availed by the visa applicant.

    How to book:

    You can find the actual price and avail this service by calling Call-Center number +7 (495) 723 75 63 or while submission at the Visa Center

  • Premium Lounge in Moscow

    The Premium Lounge service is available for those customers who would like to experience a dedicated service.

    Premium Lounge service will be offered at a charge of 70 Euros inclusive of all taxes paid in Rubles. The charges are applicable per visa application and do not include the visa fee, service fee or any other additional service charges as incurred by the visa applicant. Price for family package (4 people) is 150 euro.

    Visa applicants can book an appointment at the Premium Lounge by scheduling an appointment through call-center 8 (495) – 269 -22 - 00 from 09:00 till 17:00 from Monday to Friday. *All payments should be done in Russian Rubles, according to the exchange rate of the Dutch Embassy. For more information please call: +7 (499) 350-78-72, +7 (499) 704-30-04

  • Premium Lounge in Saint Petersburg

    Description:

    We aim to provide utmost convenience, comfort and a pleasurable experience to visa applicants while applying for their Schengen visa to Netherlands. Availing yourself of this service ensures valued and privileged customer service at the visa application center, but will neither change the set of necessary documents nor influence the decision on your application.

    The Premium Lounge will offer:

    • Comfortable lounge with dedicated staff
    • Meet and Greet service by our specialist
    • Form filling assistance
    • Photo service
    • Photocopying service
    • Refreshments

    Opening hours: Monday through Friday 09:00 - 16:00, except holidays.

    Fees:

    Premium Lounge service will be offered at a charge of 60 Euros inclusive of all taxes, paid in Roubles equivalent to the exchange rate.

    The charge is applicable per visa application and does not include the visa fee, service fee or courier delivery of the passport.

    How to book:

    Visa applicants can book an appointment at the Premium Lounge by scheduling an appointment sending an email to premium.spb@vfshelpline.com or by calling our call-center +7(812)612-20-06.

    If an applicant wish to avail of the Premium lounge service being already at the Visa application center without having scheduled an appointment, the visa application center will accommodate the applicant if a timeslot is available at the Premium Lounge on that day.

  • Courier Service

    Description:

    You can choose to have your passport couriered back to your address by choosing this service at the time you submit your application. Our staff in the centre will collect the required address from you and your passport will be returned through DHL or Fox Express courier service. Please note that any errors in the address given would result in the contents not being delivered on-time or correctly.

    Fees:

    You can have more information about courier charges and terms of delivery at the visa centre.

    How to book:

    This service can be booked at the Visa Application Centre upon your arrival.

  • Courier After Submission

    In case you have not chosen courier delivery of a ready passport during submission of documents in Visa Application Centre, you can opt this additional service right now. Before submitting your request for delivery, please look through the following information: delivery addresses and price list. Please note that all deliveries will come to be from Moscow.

    *Price can be different according to the city of submission.

    In case you have decided to opt this service, kindly fill the form or call the following numbers:

    CITY OF DELIVERY (ADMINISTRATIVE CENTRE + REGIONS) CONTACT TELEPHONE NUMBER FOR CREATING A REQUEST
    Moscow +7 (495) 723 72 67
    Yekaterinburg, Novosibirsk, Rostov-on-Don, Krasnodar, +7 (495) 955 19 77
    Kazan +7 906 3282576
    Samara +7 937 9830510
    St.Petersburg +7 (812) 612 20 26
  • Photograph Service

    Description:

    Photo booth self-portrait service. Due to the stringent requirements around the Photo required for your application, we recommend you utilize the photo services available inside the Visa Application Center. This will provide you assurance that your application is submitted with the photograph that meets the specifications and will be acceptable to the Embassy. You will have ready photographs in 45 seconds.

    Fees: 

    The cost of the service is 360 RUB for 6 photographs.

    How to book: 

    This service can be booked at the visa application centre upon your arrival.

  • Photocopying and Printing

    The price is 35 RUB per page.

  • Assisted Form Filling

    Description:

    Visa application centers offer a professional Form Filling service, which can be used when submitting visa application.

    Fees:

    The cost of the service is 400 RUB per form.

    How to book:

    The service is available when applying for a visa/ consulting in visa application centers.

  • SMS Text Message Service

    You can opt SMS service to track your passport – 150 Rubles per SMS.

  • Travel Insurance

    You can opt medical insurances to travel abroad (Moscow, Yekaterinburg, Rostov, Novosibirsk, Kazan, Samara, and St.Petersburg Visa centres). To purchase the electronic insurance policy please click here.

  • Visa At Your Doorstep in Moscow

    If you are busy at work or simply cannot visit the Visa Application Center, we are pleased to offer our new service "Visa at your doorstep". This service is applicable to applicants who have already given their biometrics within 59 months. To know the price* and/or request this service please call +7 495 909 89 30 in Moscow, or click here and our representative will visit you at an address convenient to you for collecting your documents.

    * Please note fees for Visa At Your Doorstep service DO NOT include the Visa Fees and VFS Service Fee for processing of the application.