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Additional Services

At VFS Global, we constantly strive to offer a range of hi-end optional services to enhance customer satisfaction. As part of our constant and on-going endeavor to add value to applicants’ experience, it is our privilege to offer the following Value Added Services:-

  • Courier Return Service to deliver your passports back to you directly - at a fee of R180 for applicants applying from Durban, Cape Town, Johannesburg and Pretoria. (Inclusive of VAT) per application.
  • SMS Notification Service at a cost of 25 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria. (inclusive of VAT).

Note - These additional services can only be purchased during the time of submission of the visa application form at the Portugal Visa Application Centre in Johannesburg, Durban, Pretoria and Cape Town.

SMS Service

At VFS Global, as part of our constant and on-going efforts to add value to applicant's experience, it is our privilege to offer the latest hi-tech SMS service; an express route to know the status of your visa application at your fingertips.

Easy to use SMS service with an automated confirmation feedback message sent to the applicant's mobile phone, at various stages of the visa application process. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their visa application.

Experience the benefits of this service, which can be purchased for ZAR 25 for applicants applying from Durban, Cape Town, Johannesburg and Pretoria. (VAT inclusive), during the time of submission of the visa application form. Before going to the application center, download and complete the SMS application form. Alternately, just ask for the form at the visa application center.

This value added service is available only in South Africa (local SMS only). Please read the SMS service Disclaimer carefully before applying for this service.

Note – These additional services can only be purchased during the time of submission of the visa application form at the Portugal visa application centers.

Premium lounge service

Premium Lounges are available at the Portugal Visa Application Centre in Johannesburg, Durban, Cape Town and Pretoria

The lounge offers elegant and comfortable personalized service with dedicated facilities which are available for applicants submitting their applications. Applicants could avoid queues and save time besides being attended to privately and on-priority.

The Premium Lounge service includes:

  • Dedicated assistance and personal attention
  • Dedicated lounge where the application process is completed
  • Complimentary photocopies and prints for submission purposes
  • Biometric enrolment also completed in the lounge
  • Refreshments available for all applicants using the lounge

Fees:

You can opt. for this service for 550 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - payable at the Visa application center

Courier Service

  • Courier Service (within South Africa)

In case you would like your processed documents couriered to your specified address, you can request this facility at the time of submitting your application. Our agents in the centre will collect the required address from you and your passport will be returned through Fedex Express courier service.

Fees:

You can opt. for this service for 180 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - payable at the Visa application center

Assured Courier

This is an optional service which is an add-on to return courier. This Service offers applicants an option of an enhanced compensation in case of damage or loss in transit during document transportation. A disclaimer will be required to be signed by applicants availing this service .

Fees:

You can opt. for this service for 210 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - payable at the Visa application center.

Photo Booth Facility

Applicants using this service can have their photograph taken at the visa application centre. This will ensure that the photographs meet the application requirements. specifications.

Fees:

This service can be bought for an extra fee of 80 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - for 6 passport size photographs.

Prime Time

  • Saturday Appointments

The prime time service fee is 550 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - per application.

How to book:

Please select the Prime Time option when scheduling an appointment online.

To book an appointment, please click here

Printing Service

Fees:

You can opt. for this service for 3 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - per page.

Photocopy

Fees:

You can opt. for this service for 2 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - per page.

Pre Check Documents by email and VAC

Fees:

You can opt. for this service for 100 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - per Aplication.

Auto call Back to applicant (SMS+call )

Fees:

You can opt. for this service for 50 ZAR for applicants applying from Durban, Johannesburg and Pretoria - per Aplication.

Remote and In - person Form Filling Assistance

Fees:

You can opt. for this service for 100 ZAR for applicants applying from Durban, Cape Town, Johannesburg and Pretoria - per Application.

Payment Details:

The charge to avail of the Premium Lounge service is R550 when applying from Durban, Cape Town, Johannesburg and Pretoria - per application form.

The Service Charge for Application Handling – Price per Application is R573 (inclusive of VAT 15%)

Modes of payment acceptable are as follows:

  • Cash Deposit at a NEDBANK or
  • Credit / Debit Card ( only at the Visa Application Centre)

Banking details:
Branch Name: Corporate Client Services
Account Name: VFS VISA PROCESSING SA - PORTUGAL
Account No: 1037647270
Please use your Passport Number as Reference.