Top Button

Contact Us


Address :
Russia Visa Application Centre,
Nørre Voldgade 16 (Ground Floor)
1358 Copenhagen Denmark

Hours of Operation:

Application Submission

09:00 – 14:00 - Monday - Friday, except on declared holidays.

Passport Collection:

15:00 – 17:00 - Monday - Friday, except on declared holidays.

Email Helpdesk: 

Telephone Helpline: 004589884824

The service is available Monday to Friday between 09.00 – 17.00


Feedback / Complaints

In order to continuously improve our services, VFS Global encourages applicants to share any feedback about their VFS Global experience (appreciation or complaint) by visiting the Customer Experience section of this website.