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Frequently Asked Questions

This section provides answers to some of frequently asked questions about visa application process.

  • What is Russian visa?

    Russian Visa is a sticker-type document issued to the passport of a foreigner, which allows visa holder to enter and stay within Russian state territory. The decision on whether to allow visa holder to enter Russia is made by the State Border officer at the immigration checkpoint.

  • Who issues Visas to Russia in Singapore?

    Visas are issued by the Embassy of Russia in Singapore.

  • Is Russian visa valid for Russia only?

    Yes.

  • What is VFS (Singapore) Pte Ltd?

    VFS (Singapore) Pte Ltd is the authorized partner to the Embassy of Russia in Singapore as well as other Missions.

    VFS (Singapore) Pte Ltd. operates Russian Visa Application Centre, which functions as collection and processing centre to guarantee a better service in response to the growing demand for Russian visas from applicants in Singapore.

  • Can the Russian Visa Application Centre prepare my application for me?

    The Russian Visa Application Centre does not prepare visa applications, but accepts and processes applications in accordance with the Embassy’s instructions. At the Premium Assist Lounge of the Russian Visa Application Centre you can be assisted with filling in online application form at an additional charge.

  • How early can I apply?

    Applicants are advised to apply in advance but not earlier then 90 days prior to the date of travel. The Embassy recommends that you apply at least 3 weeks prior to your date of travel to accommodate any unforeseen processing delays.

  • How can I contact the Russian Visa Application Centre?

    You can contact the Russian Visa Application Centre via the helpline, by email or in person. Please read Contact us section of our website

  • Do I have to come personally or can I send the application to the Russian Visa Application Centre?

    If you are unable to visit us in person you may send an agent or any other representative to submit your application and provide an authorization letter with the payment receipt for the collection.

    Please note that the visa application form must be signed by you personally. If your visa form needs to be amended at the Centre your representative will not be allowed to sign on your behalf.

  • What proof will I have that the Russian Visa Application Centre has my visa application?

    When your application is registered in our system, you will be issued a receipt for the fees you have paid

  • Will the Russian Visa Application Centre give me acknowledgement of the documents that I have submitted?

    The Russian Visa Application Centre will not issue any documents other than the receipts for fees collected.

  • Will I get my visa at the end of the process?

    As an application centre, the Russian Visa Application Centre will not be able to guarantee you a visa. The issuance or refusal of a visa is the sole prerogative of The Embassy of the Russian Federation. The Russian Visa Application Centre cannot influence this decision in any way.

  • Will my fees be refunded if my visa is refused?

    All fees are non-refundable and will not be refunded if your visa application is not successful.

  • Can I pay the visa fee by credit/debit card and what are the other modes of payment?

    The preferred method of payment is cash. In order to facilitate all kinds of customers we can also accept payments by credit / debit cards.

  • How long will my application take to process?

    Processing times vary from application to application and are at the sole discretion of the Russian Embassy. Processing times under normal circumstances are as follows:

    Normal applications – 6 to 21 working days (including day of submission)

    Urgent application - 4 working days (including day of submission).

  • If I have received visas in the past, do I have to submit a full set of documents when applying for a new visa for another trip?

    Yes. All applications for Russian visa require documents as specified by the Embassy of Russia even if you are applying again.

    If you have a valid visa and apply for a new one, your current visa will be automatically canceled when applying for a new visa. You cannot have two valid visas to Russia in one passport.