VF Services LLC, 115230, Russia, Moscow, Kashirskoye Highway 3, Structure 2, Building 4, 2nd floor, office 31, TIN 7723585629, Roscomnadzor reference number 11-0185291 (hereinafter referred to as “VFS Global”) respects the privacy of personal data for every visitor to our Internet sites and takes measures to protect any information provided to us online. We ask you to familiarize yourself with the content of this agreement on confidentiality and protection of personal data (hereinafter - "the Agreement").
If you do not want VFS Global to work with your personal data, please do not send us such information.
For your convenience, the Agreement is drawn up in the form of questions and answers about personal data provided by VFS Global’s customers. These responses inform customers about their rights in relation to personal data and the measures taken by VFS Global to ensure confidentiality and protection of personal data.
If you have any questions about personal data, or about the relevant procedures and rules, please contact us at the address below.
This Agreement is designed in such a way that to get an answer to a question that interests you. You can refer to the part of the Agreement dedicated to the question that interests you. To go to the answer to the corresponding question in the text of the Agreement, click on any of the questions below.
This agreement was last updated on 16 April 2020.
We collect only personal information that the customer provides to us voluntarily. This is the data needed to provide our services. Basic personal data such as first name, last name, middle name, postal address and email address as well as some secondary information such as cookies, network connection data and system information are collected.
Customers can tell us their email address, name, phone number, etc. in order to provide them with information on VFS Global products.
Personal data is used only for the purposes for which it is provided to VFS Global.
VFS Global employees to provide the service(s) you have requested.
VFS Global may share the provided personal data with other companies within the VFS Global Group. In addition, VFS Global has the right to use the provided personal data with third parties, but only under strict observance of the conditions set forth below.
Personal data may be transferred to third parties (for example, our Internet service providers), which ensures the functioning of this website. Some of these business partners may be located outside the country from which the visitor accesses the website. These business partners must provide the same levels of personal information protection as VFS Global, and, if necessary, sign agreements imposing corresponding legal obligations regarding confidentiality and personal data protection and data processing only in compliance with certain VFS Global instructions.
In addition, personal data may be transferred to state authorities in cases where VFS Global is forced to do so in accordance with the requirements of any applicable law, or if in our opinion such action is necessary to comply with the law, comply with legally justified requirements, or to protect the rights of VFS Global and its customers.
In some extraordinary circumstances, personal data may be transferred to buyers of any business unit within VFS Global provided that (i) confidentiality and protection of personal data are secured by an appropriate agreement, and (ii) in providing this personal data, VFS Global complies with all applicable laws.
In any case, all personal data are collected and transferred only against customer’s consent unless otherwise as set out in legislation.
In accordance with the Federal Law of the Russian Federation No. 152-ФЗ “On Personal Data”, personal data is stored in VFS Global in a form that allows you to be identified for no longer than is required to deliver a service. The personal data is then destroyed once the processing objectives have been achieved, or, in the situation there is no longer a need to provide the requested.
The customer may request to remove, correct or verify personal data by sending a letter to the address below.
VF Services LLC
Kashirskoye Highway 3,
Building 4, 2nd floor,
VFS Global is an international group of companies, and therefore personal data may be transferred outside the Russian Federation. Personal data may be transferred to countries in which the level of confidentiality protection under the law may differ from the level provided in the country from which the personal data is transmitted.
Personal information can also be shared by companies in the VFS Global Group located in different countries. VFS Global group takes all measures necessary to ensure the protection of the confidentiality of private information both in the process of data transfer and to the place where the information is sent. All transfers outside the Russian Federation comply with the requirements of Article 12 of the Federal Law No. 152-FZ “On Personal Data”.
VFS Global’s main website service provider operates in accordance with a contract imposing relevant legal obligations on it. This provider provides a high standard in the field of personal data protection, operates (among other conditions) only in accordance with the instructions of VFS Global and guarantees the adoption of all technical measures necessary for the safe storage of personal data throughout the stipulated period.
VFS Global uses tracking technologies (cookies) to collect personal data such as browser type or operating system, website pages visited on the site, Internet provider domain, etc. This is in order to obtain general information about how the website is used by visitors. We provide a facility to disable these cookies when you first visit our website.
VFS Global saves all information collected using cookies in a format that does not allow identification of the user.
Spam is the distribution of emails containing advertising information or marketing-related materials without prior agreement with the recipient.
VFS Global is NOT involved in spamming. Moreover, VFS Global uses anti-spam tools to protect its employees from receiving unwanted e-mails. VFS Global will not use personal data (including an e-mail address) for direct marketing. In addition, VFS Global does not share personal data with any third parties (not belonging to the VFS Global Group), who may use personal data to send spam.
VFS Global websites provide an opportunity for you to contact us and receive information by e-mail. When we have finished corresponding with you, we will delete your email address from our systems.
If for any reason you believe that the received e-mail from a company belonging to the VFS Global Group contains spam, please immediately inform us at the address below.
VF Services LLC
Kashirskoye Highway 3,
Building 4, 2nd floor,
VFS Global can store personal information obtained through this website in company databases. Personal data within VFS Global is stored only as long as it is necessary to respond to inquiries or solve problems, provide services and in accordance with the requirements of local law. This means that personal data may be stored for a certain period of time after the customer stops using VFS Global's services or visiting this website. After a certain period of time, personal data is deleted from all systems within the VFS Global Group.
We remind you that the company has the right to delete personal data of the customer at any time.
We intentionally do not involve children under the age of 18 in the process of collecting personal data. Personal information is collected on this website in accordance with all applicable local laws and regulations regarding the observance of children's rights to the confidentiality of the data provided. In the case of the consent of parents or guardians to provide personal data of children, only the information necessary for the participation of the registered child in the program is collected.
We understand the critical importance of ensuring the confidentiality and protection of personal data provided by children who visit our websites, and we consider it necessary to encourage the interest of parents or guardians in the online activities of their children, control their online activities and joint participation in ongoing activities.
Our company allows the placement of links to other websites in order to provide customers with opportunities to obtain information of interest. These third-party websites are not under our control and are not subject to this Agreement. When accessing other websites through the links provided, it must be remembered that the operators of these websites can collect personal data. Before providing any personal information, make sure that you agree to the privacy notice and privacy practices of these third-party websites. VFS Global does its best to provide equivalent measures on all linked third-party websites to protect personal data.
Some of our websites provide our customers visitors with the ability to send a webform. When using this feature, you may need to enter your email address. Email addresses collected in this way are not used for any other purpose than the request processing purposes. These email addresses are not saved and will be deleted immediately after the request is completed.
VFS Global may from time to time make changes and corrections to this Agreement. To track these changes and their possible consequences, we recommend periodically reviewing the text of this Agreement.
For more information regarding legal requirements and conditions on the VFS Global website, please contact us at the address below.
VF Services LLC
Kashirskoye Highway 3,
Building 4, 2nd floor,
This Agreement provides, in a simple and accessible way, all the information necessary to make an informed decision on the appropriateness of using this website and transmitting personal data to VFS Global.
Thus, by visiting this website and interacting with us using electronic means, you confirm the you accept the processing the provided personal data and secondary personal data (including cookies, connection data and system information) and agree to the processing in in accordance with the principles set forth in this Agreement.
The policy of VF Services LLC
In relation to the processing of personal data:
Purpose of the document
The policy of VF Services LLC in relation to the processing of personal data (hereinafter referred to as the Policy) is the fundamental local act of the company governing the processing of personal data in VF Services LLC.
This Policy was developed in accordance with paragraph 2 of Part 1 of Article 18.1 of the Federal Law of July 27, 2006 No. 152 “On Personal Data” and is intended for familiarization of an unlimited circle of persons by publishing on the website of VF Services LLC.
The policy discloses the main categories of personal data processed by VF Services LLC & VFS Global Group, the objectives, methods and principles of processing personal data, the rights of personal data subjects, and a list of measures applied by VF Services LLC in order to ensure the security of personal data during processing.
The provisions of this Policy are the basis for the development of local acts of the company governing the processing and protection of personal data in VF Services LLC.
Scope of Action
This Policy applies to all processes of VF Services LLC, within which personal data are processed, both using computer technology, including using information and telecommunication networks, and without using such media.
The following basic concepts are used in this Policy:
Confidentiality of personal data - the requirement that the operator or other persons obtain access to personal data comply with the requirement not to disclose to third parties and not to distribute personal data without the consent of the subject of personal data, unless otherwise provided by federal law.
Personal data processing - any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including the collection, recording, systematization, accumulation, storage, refinement (update, change), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Operator - a state body, municipal body, legal or natural person, independently or jointly with other persons organizing and (or) processing personal data, as well as determining the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.
Personal data - any information relating directly or indirectly to a specific or designated individual (subject of personal data).
The subject of personal data is a natural person who has personal data directly or indirectly determining it.
Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to the authority of a foreign state, a foreign individual or a foreign legal entity.
An employee is a natural person who has entered into an employment relationship with VF Services LLC on the basis of an employment contract and on other grounds provided for by article 16 of the Labor Code of the Russian Federation.
Company - VF Services Limited Liability Company.
Approval and revision
This Policy enters into force upon its approval by the Director General of VF Services LLC and is valid indefinitely.
VF Services LLC reviews the provisions of this Policy and updates them as necessary, but not less than once every two years, as well as:
Purpose of the collection and processing of personal data
In order to maintain business reputation and ensure compliance with the requirements of the Federal Law of July 27, 2006 No. 152-ФЗ “On Personal Data” and the regulatory legal acts adopted in accordance with it, VF Services LLC, being an operator of personal data with relevant rights and duties, ensures the legitimacy of the processing of personal data, as well as the appropriate level of security of the processed personal data.
The processing of personal data in VF Services LLC is carried out on a lawful and fair basis and is limited to the achievement of specific, predetermined and legitimate goals. Only personal data are processed that meets the purposes of their processing. The content and volume of processed personal data corresponds to the stated processing objectives, the redundancy of the processed data is not allowed.
When processing personal data of VF Services LLC, the accuracy of personal data is ensured, its sufficiency and, if necessary, relevance in relation to the purposes of personal data processing. VF Services LLC takes and ensures that the necessary measures are taken to remove or clarify incomplete or inaccurate personal data.
VF Services LLC, in the framework of its core business, performs the processing of personal data of customers; its employees; relatives of employees; applicants for vacant positions in VF Services LLC, as well as candidates in the personnel reserve; counterparties of VF Services LLC, as well as persons representing counterparties of VF Services LLC; clients and participants of advertising and other events aimed at promoting VFS Global products organized and (or) conducted by VF Services LLC; visitors to the VF Services LLC visa application centers; visitors to the offices of VF Services LLC.
The processing of personal data of the above personal data subjects is carried out by VF Services LLC for the following purposes:
Personal data of VF Services employees, (including those former employees):
Personal data of relatives of VF Services LLC employees:
Personal data of counterparties of VF Services LLC, as well as persons representing counterparties of VF Services LLC:
Personal data of customers, visitors of the VF Services LLC websites, participants of advertising and other events aimed at promoting VFS Global products organized and (or) conducted by VF Services LLC:
Personal data of visitors:
Legal grounds for the processing of personal data
The bases for the processing of personal data of personal data subjects in VF Services LLC are as follows:
Volume and categories of personal data processed
VF Services LLC processes the following categories of personal data:
Personal data of employees: last name, first name, patronymic, contact information, information about an identity document, date of birth, gender, place of birth, photo, address information, information about education, information about foreign language skills, information about professional work experience, information on the admission / dismissal / personnel movement, information on the nature of the work, information on the position, information on qualification categories, information on salary, information on income, information on incentives and deductions, information on working time, travel information, information on vacations, information on temporary disability, information on a bank account and / or payment card, information on payments to the Federal Tax Service of Russia and the Russian Social Insurance Fund, to pension funds, information on pension insurance, including the TIN and SNILS data, information about social benefits information about citizenship, information about the status of the taxpayer, information about the migration card and work permit, information about the address, information about marital status, information about family composition, information about military obligations, information about driver's license, name organizations, information from the FSSP, gender, age, information about the internship, information about the passport, place of work, information on the number of children, information about calls made by employees, information about purchases made by employees, information about the test results, information about the immigrant certificate, specialization, information about probation.
Personal data of job applicants: surname, name, patronymic; Date and place of birth; contact details (email address, mobile phone number); information about the address of registration / address of the actual residence / place of stay; information on citizenship; information about education (level of education, name of the educational institution and faculty, period of study, form of study, specialty, qualification, details of the document on education, information about additional education, (certification); information about work experience (places of work, positions held, period of work, length of service,); information about the qualification category (grade / class (qualification)); information on foreign language proficiency, degree of proficiency; the results obtained using the ability tests and questionnaires of the VF Global; the name of the organizations whose founder is the Candidate; personal questionnaire data; gender, age; specialization.
Personal data of relatives of employees: last name, first name, patronymic, date of birth, degree of kinship.
Personal data of customers, visitors of VF Services LLC websites: last name, first name, patronymic, address of registration, address of actual residence, information about the identity document (name of the document, series and number), contact information (email address, phone number, age), information about the country from which the client calls, information about visits.
Personal data of counterparties of VF Services LLC as well as persons representing counterparties of VF Services LLC: last name, first name, patronymic, contact information, information about the place of work, position information, information on the identity document.
VF Services LLC processes biometric personal data (photograph) of employees solely for the purpose of organizing the check mode.
VF Services LLC collects data of visitors to the office: last name and initials, solely with the goal of organizing the check mode.
VF Services LLC processes the following data about visitors to the company's websites:
VF Services LLC does not process personal data relating to race, ethnic group, political views, religious or philosophical beliefs, and intimate life.
The procedure and conditions for the processing of personal data
VF Services LLC in the collection of personal data provides recording, systematization, accumulation, storage, refinement (update or change) and extraction of personal data using databases located in the territory of the Russian Federation.
In the course of its activities, VF Services LLC entrusts the processing of personal data to third parties with the consent of the subjects of personal data, unless otherwise provided by the current legislation of the Russian Federation, provided that the person who processes personal data on behalf of VF Services LLC complies with the principles and rules for processing and ensuring the security of personal data established by the legislation of the Russian Federation.
In the order for the processing of personal data, it is mandatory to determine:
VF Services LLC does not place personal data of the subject in publicly available sources without its prior consent.
In the course of its activities, VF Services LLC provides cross-border transfer of personal data to legal entities in the territory of foreign countries. At the same time, the issues of ensuring adequate protection of the rights of subjects of personal data and ensuring the security of their personal data during a cross-border transfer are a priority for VF Services LLC, the solution of which is implemented in accordance with the legislation of the Russian Federation in the field of personal data protection.
Cross-border transfer of personal data to the territory of foreign states that do not provide adequate protection of the rights of personal data subjects is carried out only in cases of the written consent of the personal data subject to the cross-border transfer of his personal data; performance of the contract to which the subject of personal data is a party; as well as other cases stipulated by law. In order to ensure adequate protection of personal data, VF Services LLC assesses the harm that can be caused to personal data subjects in the event of a breach of the security of their personal data, and also determines actual threats to the security of personal data when they are processed in personal data information systems.
In order to ensure the security of personal data, when it is processed, VF Services LLC takes necessary and sufficient legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, dissemination of personal data, as well as from other illegal actions in relation to personal data.
VF Services LLC strives to ensure that all measures implemented for the organizational and technical protection of personal data are carried out on a legal basis, including in accordance with the requirements of the legislation of the Russian Federation on personal data processing.
The management of VF Services LLC is aware of the importance and the need to ensure the security of personal data and encourages the continuous improvement of the personal data protection system processed in the framework of the company's core business.
VF Services LLC has appointed persons responsible for organizing the processing and ensuring the security of personal data.
Each new employee of VF Services LLC, directly processing personal data, is subject to familiarization with the requirements of the legislation of the Russian Federation on the processing and ensuring the security of personal data, with this Policy and other local company acts regarding the processing and implementation of personal data protection requirements and carries responsibility for compliance.
The storage of personal data is carried out by VF Services LLC in a form that allows determining the subject of personal data no longer than the purpose of processing personal data, unless the period for storing personal data is established by federal law, the contract to which the beneficiary is the subject of personal data. The personal data to be processed shall be destroyed or depersonalized upon the achievement of the processing objectives or in case of the loss of the need to achieve these objectives, unless otherwise provided by federal law.
Processing requests for personal data subjects
To ensure compliance with the rights of personal data subjects established by the legislation, VF Services LLC has developed and introduced a procedure for dealing with requests and requests of personal data subjects, as well as the procedure for providing personal data subjects with information established by the legislation of the Russian Federation in the field of personal data.
This procedure ensures the observance of the following rights of the subject of personal data: the right to receive information relating to the processing of personal data of the relevant subject of personal data, including or containing:
The request of the subject of personal data should contain the number of the main document certifying the identity of the subject of personal data or his legal representative, information about the date of issue of the specified document and issuing body, information confirming the participation of the subject of personal data in relations with VF Services LLC (contract number, date of conclusion of the contract, conditional verbal designation and (or) other information), or information otherwise confirming the fact of processing personal data of VF Services LLC, the signature, the personal data object and the date of appeal.
Employees of VF Services LLC do not have the right to answer questions related to the transmission or disclosure of personal data by phone or fax due to the fact that in this case it is not possible to identify the identity of the appealing person.
Requests of subjects should be sent by mail to the following address:
VF Services LLC,
Kashirskoye Highway 3,
Building 4, 2nd floor,