Contact Us

VFS Global call centre

Phone: +7 (499) 703-34-56 or +7 (499) 705-12-26

You will be charged only the applicable call charges levied by your telephone provider. No other call charges need to be paid for calling the call centre. The VFS Global call centre is open from Monday through Friday from 09:00 to 18:00 (except on holidays). 

E-mail: info.slovenia@vfshelpline.com

Moscow

Address: 
Kashirskoe highway, 3, building 2/9, Moscow, 115230, Business Center «Sirius Park», 2nd floor.

Nearest metro station: 
Metro Nagatinskaya (For the convenience of our applicants we have organized a transfer from metro station to the “Sirius-park” business centre, you can find a transport stop here)

Boarding / disembarking of passengers near the metro is carried out at the bus stop “Platform Nizhnye Kotly” at the address: ul. Nagatinskaya, 2 k.1.

On the territory of Business Quarter buses stop is provided to the left of the large atrium between buildings 4 and 9.

For identification purposes, there are special signs on the windshield of vehicles with an inscription and the logo of the Business Quarter "SIRIUS PARK".



Submission of
 Application: 09:00 -16:00 (Monday-Friday) Except Holidays 

You can book an appointment at the Premium Lounge by scheduling an appointment calling our customer care center 8 (495) – 269 -22 – 00.

Passport Collection: 11:00 -16:00 (Monday-Friday) Except Holidays 


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Yekaterinburg

Address: 
Kuibysheva str., 44, Panorama Business Hotel, 2nd Floor (access from Belinsky Street), Yekaterinburg, 620026

Submission of Application: 09:00 -16:00 (Monday-Friday) 
Passport Collection: 
09:00 -16 :00 (Monday-Friday) Except Holidays 

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Novosibirsk

Address:
Chelyuskintsev Street 15, Novosibirsk, 630132 (10 min. from railway station «Novosibirsk Glavnyi», Metro station-«Plotschad Garina-Mikhailovskogo»)

Submission of Application: 09:00 -16:00 (Monday-Friday)
Passport Collection: 09:00 -16 :00 (Monday-Friday) Except Holidays

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St. Petersburg

Address:
Bolshaya Raznochinnaya str, 16A
(Entrance from Chkalovskiy prospect 7, Trade Centre “Chkalovskiy”), 2nd floor
Saint-Petersburg, 197110

Submission of Application:
 09:00 -16:00 (Monday-Friday) 

You can book an appointment at the Premium Lounge by scheduling an appointment sending an email to premium.spb@vfshelpline.com or by calling +7(812) 612-20-06.

Passport Collection: 09:00 -16 :00 (Monday-Friday) Except Holidays 

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Rostov-on-Don

Address: 
Trolleybusnaya str., 24/2v, 2 floor, Rostov-on-Don, 344065

Submission of Application:
 09:00 -16:00 (Monday-Friday) 
Passport Collection: 09:00 -16 :00 (Monday-Friday) Except Holidays

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Kazan

Address: 
Parijskoy Kommuny str., 8, Kazan, 420021 (entrance from Moskovskaya str.)

Submission of Application:
 09:00 -16:00 (Monday-Friday) 
Passport Collection: 
09:00 -16 :00 (Monday-Friday) Except Holidays

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Krasnodar

Address: 
Akademik Pavlov str., 64, Krasnodar, 350001

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection: 09:00 - 16:00 (Monday-Friday) Except Holidays

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Nizhny Novgorod

Address: 
Sherbakova str., 15, Nizhny Novgorod, 603003

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection: 
09:00 - 16:00 (Monday-Friday) Except Holidays

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Saratov

Address:
Vavilova str., 38/114, office 2”A”, Saratov, 410012

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection:
 09:00 - 16:00 (Monday-Friday) Except Holidays

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Samara

Address: 
Michurina str., 78, Business centre ‘’Millenium’’, office No. 2, Samara, 443110

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection: 09:00 - 16:00 (Monday-Friday) Except Holidays 

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Kaliningrad

Address: 
1812 Goda str., 126, Kaliningrad, 236016

Submission of Application: 09:00 - 16:00 (Monday-Friday) 

You can book an appointment at the Premium Lounge by scheduling an appointment sending an email to premiumkgd@vfsglobal.com or by calling our customer care center +7 (499) 703-34-56/ +7 (499) 705-12-26.

Passport Collection: 08:00 - 16:00 (Monday-Friday) Except Holidays 

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Irkutsk

Address: 
10 Sverdlova str., 2st floor Irkutsk, 664011

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection:
09:00 - 16:00 (Monday-Friday) Except Holidays 

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Ufa

Address: 
Chernyshevskogo str., 82, 3rd floor, office № 301, Ufa, 450076

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection:
 09:00 - 16:00 (Monday-Friday) Except Holidays 

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Khabarovsk

Address: Istomina str., 22a, 1st floor, Khabarovsk, 680000 (entrance from Kalinina str.)

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection:
 09:00 - 16:00 (Monday-Friday) Except Holidays 

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Krasnoyarsk

Address: 
Mayerchaka str.,16, Krasnoyarsk, 660075

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection: 
09:00 - 16:00 (Monday-Friday) Except Holidays

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PERM

Address: 

Chernyshevskogo str, 28, floor 2, Perm, 614002

Submission of Application: 09:00 - 16:00 (Monday-Friday) Except Holidays Passport Collection: 09:00 - 16:00 (Monday-Friday) Except Holidays

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Omsk

Address:
Frunze str.,1, building 4, office 713, Omsk, 644043

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection:
 09:00 - 16:00 (Monday-Friday) Except Holidays 

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Vladivostok

Address:
Okeansky av., 17, office 601, Vladivostok, 690091

Submission of Application: 09:00 - 16:00 (Monday-Friday) 
Passport Collection:
 09:00 -16:00 (Monday-Friday)

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Murmansk

Address: 
Karla Libknehta str., 13, 2nd floor, Murmansk, 183038

Submission of Application: 09:00 -16:00 (Monday-Friday) Except Holidays 
Passport Collection: 
09:00 -16:00 (Monday-Friday) Except Holidays 

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