Online Application Form
Dear Customer,
Please note that the Zimbabwe Exemption permit application process is now closed. You are however allowed to collect you ZEP decision which is ready for collection.
To track the status of your application please click on the below button and enter the required reference number:
Please note collections will be by appointment only
All users are directed to register before accessing the appointment scheduler. Kindly only schedule once the same states ready for collection
Please click here to schedule an appointment for collection
Kindly contact our call centre for any clarifications
VFS Helpline: +27(0)10 593 4583
Working hours – 8:00 hrs to17:00 hrs from Monday to Friday.
Email: info.zep@vfshelpline.com
Zimbabwe Exemption Permit transfer and rectification process
Please note that the ZEP transfer and rectification process is online and applicants can now submit their applications. This is applicable for those applicants who are in possession of a valid ZEP permit. Applications can be completed on http://www.vfsglobal.com/dha/southafrica/complete-online-form.html
If you have already registered previously and have your login details please click here.
Note- When selecting the pre-payment option, after payment has been done you are required to visit your online application form after 3 working days to proceed to schedule your appointment.