News and Updates

Zimbabwe Exemption Permit transfer and rectification process

Please note that the ZEP transfer and rectification process is online and applicants can now submit their applications. This is applicable for those applicants who are in possession of a valid ZEP permit. Applications can be completed on http://www.vfsglobal.com/dha/southafrica/complete-online-form.html

Below are the details of the ZEP application centres the applicant will need to submit biometrics.

Effective 01 October 2018, the ZEP call Centre number will change to 012 425 3020

All ZEP permit collections for the applicants who submitted at the Durban ZEP office will now take place at the DHA office at 36 Silverton Road, Musgrave Durban

Collection times are 10:00 – 15:00

The Department of Home Affairs has extended the closing date for payments and submission of supporting documents and biometrics for the new Zimbabwean Exemption Permit (ZEP), until 15 February 2018. The extension, to 15 February 2018, is only for submitting biometrics (fingerprints) and supporting documents at the 10 VFS offices listed below as well as for those who have submitted online applications by 30 November 2017 but did not pay the prescribed fee. New applications will not be accepted after the 30 November 2017.

Location/Offices For Payment And Submission Of Zep Supporting Documents And Biometrics:

DURBAN MUSGRAVE TOWERS: Musgrave Shopping mall, 5th Floor Musgrave

CAPE TOWN: 2 Long Street, 7th Floor

PORT ELIZABETH: Office 7C, 1st floor Moffet and Main, Corner 17th Ave & Main Road,

Walmer

JOHANNESBURG: Mount Royal Building Unit D, 657 James crescent, Halfway house

RUSTENBERG: Cnr of Boom and Fatima Bayet street

KIMBERLY: Unit 3 Building 2, Agri Office Park, N12 Kimberly

POLOKWANE: Thornhill Shopping Centre, Veldspaat and Munnik Avenue Bendor Park

NELSPRUIT: Office 5 F, Nedbank Building, 30 Brown Street

BLOEMFONTEIN: Suite 4, The Park, 14 Reid Street Westdene

GEORGE: Unit 5 Eagle View, Progress Street

Applicants who have opted for NON-ZEP locations to submit their applications do not need to re-schedule their appointments. They can visit the nearest ZEP centre on their respective appointment date and time, to submit their applications.

For the attention of DHA/ ZEP applicants in Cape Town

The power has been restored at the DHA/ZEP application submission centre in Cape Town. Maintenance has been completed and all is back to normal, applicants may proceed to submit their applications accordingly at 2 Long Street Cape Town

Applicants who have opted for NON-ZEP locations to submit their applications do not need to re-schedule their appointments. They can visit the nearest ZEP centre on their respective appointment date and time, to submit their applications.