News and Updates

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    25 September 2017

    Credit card payment:

    From 25 September 2017, payments using credit cards are processed in Hong Kong Dollars (HKD) only (Visa, Mastercard and UnionPay) at Australian Visa Application Centre. A credit card surcharge will apply to transactions made using Visa, Mastercard or UnionPay for visa fees and service fees.

    Note: If paying by credit card in Hong Kong Dollars you will need a credit card. Credit card statements for applicants will list as Australian Visa Application Centre .

    Visa pricing arrangements have taken effect as part of a change to Australia’s visa pricing model. Further information on the changes to visa pricing is available at:

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    01 June 2017

    Scam Alert:

    Government departments like DFAT and DIBP (the Department of Immigration and Border Protection) will never ask for wire transfers as a payment option. Click here for more information.

  • 28 February 2017

    Global visa and citizenship processing times

    The Department of Immigration and Border Protection (the Department) is continually looking to improve client information and processing arrangements. 

    From 13 March 2017, you will be able to view current global visa and citizenship processing times for most visa subclasses and citizenship types by navigating to any product within Individuals and Travellers or Visa Support. On the product page, two processing times will be displayed, indicating how long it takes to finalise 75 and 90 per cent of all applications submitted globally.

    Processing times apply from the date your complete application is received by the DIBP processing office.

  • 24 February 2017

    Effective 27 February 2017 Taiwanese nationals can avail the service of apply for ETA (Electronic Travel Authority) visa at the AVAC in Hon Kong.

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    12 December 2016

    Domestic workers accompanying their employer/family household travelling to Australia for tourism or a business visit should apply for the subclass 600 Visitor...

    Domestic workers accompanying their employer/family household travelling to Australia for tourism or a business visit should apply for the subclass 600 Visitor (Business Visitor stream) visa until further notice.

    Domestic workers need to accompany their employer when travelling to Australia and should have the same travel itinerary as their employer.

    Any subclass 400 domestic worker visa applications already lodged will continue to be processed under subclass 400 visa requirements.

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    19 November 2016

    Important changes are coming into effect on the 19 November 2016...

    Important changes are coming into effect on the 19 November 2016 for applicants applying for a visa as a member of a family unit or applying for a visa which includes members of their family. Information is available and read more.

    From 19 November 2016, applications for subclass 400 visas (including domestic helpers) must be made on-line through ImmiAccount. Paper applications will no longer be accepted after this date.

    More information regarding changes to the subclass 400 and other Temporary Activity Visas can be found and read more.

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    18 November 2016

    From 18 November 2016 new limitations on the approval of sponsorships...

    From 18 November 2016 new limitations on the approval of sponsorships for Partner and Prospective Marriage visa applications are being introduced. Sponsors are now required to provide police clearances. For further information about these changes. Read more

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    15 November 2016

    From 19 November 2016, changes to the temporary activity visa framework are coming into effect.

    Under the new temporary visa framework there would be four temporary activity visa subclasses:

    • Temporary Work (Short Stay Specialist) (subclass 400) visa;
    • Temporary Work (International Relations) (subclass 403) visa;
    • Training (subclass 407) visa; and
    • Temporary Activity (subclass 408) visa.

    The subclass 400, 407 and 408 visas can only be lodged online. Paper applications lodged from this date for these visa subclasses will be considered invalid and returned to the applicant together with payment of the visa application charge; Paper applications for the subclass 401 and subclass 402 visas will also be considered invalid; and Only the subclass 403 visa can be lodged both online and by paper.

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    11 November 2016

    HOAX ALERT: Visa Free visit to Australia from January 2017

    The Department of Immigration and Border Protection (DIBP) is aware of a hoax news/blog site suggesting new visa-free arrangements are coming into effect for individuals intending to travel to Australia. The hoax stories, which have so far named Fiji, the Philippines, Oman and Pakistan, suggest that Australia has entered into visa agreements with visa-free travel commencing from January 2017. These stories are false and Australia maintains a universal non-discriminatory visa regime. There has been no change to Australia’s approach. All non-citizens seeking to enter and stay in Australia require a valid visa.

    Travellers should continue to check the Department’s website,, for the latest information on visa requirements for Australia. Any changes to visa conditions or processes are publicised on the Department’s website. The Department is reminding travellers who are intending to visit Australia, that there are important things they should know. This includes what visas to apply for, requirements for the visa application, obligations while in Australia and information about complying with the conditions of your visa.

    For reliable information on visa processes and charges information, please refer to Visiting Australia.

  • 01 November 2016

    Kindly note that new visa application service fees will be effective from 01 November 2016.

    For mailed-in applications, the service fee will be charged according to the date when the acceptable application (ie completed application form with correct payment) is received at the Australian Visa Application Centre).