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Disclaimer and Privacy Policy

Disclaimer

VFS Global (hereinafter referred to as "VFS") is an outsource partner of the Nigeria Inter-Bank Settlement System Plc ((hereinafter referred to as “NIBSS”) in Nigeria. In this capacity, VFS receives supporting documents and applicable fees for BVN enrollment from Nigerian bank customers.

VFS does hereby declare that it has no role in the assessment/ issuance of Bank Verification Number, which is the sole prerogative of the NIBSS. VFS will not be liable or responsible for any delay in the processing or rejection of BVN issuance once the data has been submitted online to NIBSS in Nigeria.

VFS takes every precaution in handling documents submitted by bank customers. The handling of documents are also subject to unforeseen events and circumstances outside VFS' control and cannot be attributable to any act or failure to take preventive action by VFS. Such events and circumstances will not include any industrial action occurring within VFS or any of its sub-contractors.

It is further clarified that in no event shall VFS or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages due to such delay in obtaining BVN.

The applicant agrees that the foregoing limitation of liability is an agreed allocation of risk between the parties and this limitation of liability is and shall be an integral part of this disclaimer.

It is understood that when the applicant submits the duly filled BVN form, biometric data and related documents along with the applicable visa fees; the applicant has understood the terms and conditions and details as mentioned herein. The fees once paid by the applicant are not refundable under any circumstances.

No employee of VFS has any right or authority to change, amend or amplify the contents mentioned herein.

Beware of fraudulent job offers

Fraudulent Recruitment / Employment Offers

It has come to VFS Global’s attention that, individuals misrepresenting themselves as VFS Global’ agents or representatives have approached people to offer fraudulent/fictitious employment opportunities, with the intent to steal personal information or solicit money from people. We encourage you to exercise caution and common sense when receiving any such employment offer, which requires payment of any fees/money, or promises a work visa in exchange for money. The said offers are completely fake and not valid. VFS Global is not a Recruitment agency and does not offer recruitment services. Scammers operate primarily via the internet, email, phone etc. We warn people to beware of such scams.

Please be advised that, VFS Global is a visa processing company and we work only with government and diplomatic missions to fulfil their administrative requirements of visa application processing. Neither VFS Global nor its representatives will ask for money from individuals under any circumstances to lure them with employment opportunities either in VFS Global or outside. If you receive any offer that purports to be from VFS Global, which ask for money, these types of offers are fraudulent.

Warning signs of recruitment fraud

The following are some examples of recruitment fraud which are in violation of VFS Global’s processes and ethical practices:

  • The email is not sent from an official VFS Global e-mail address but from a free e-mail service such as: Hotmail, Gmail, Outlook, Yahoo, etc. It is also possible that, the email is sent from a fake email address.
  • You are asked to disclose private or confidential information.
  • You are asked to be interviewed over the phone or via an instant-messenger type program.
  • You are requested to pay fees/money.
  • You are requested to complete bogus recruitment documentations such as an application or employment visa forms, (the VFS Global name and logo could be forged/fabricated and featured on the documentation without authority).
  • Insistence on urgency.
  • Money will be requested for processing Work Permits, Visa applications or the like.

Such actions are presumably intended to defraud or obtain personal information from the victims.

The activities of these individuals involve criminal and civil liabilities. While VFS Global takes such matter seriously and reserves its right to contact competent law enforcement agencies to investigate and prosecute such illegal activities, it is often difficult to locate and prosecute these individuals.

Therefore, if you receive a request, either in writing or verbally, for an interview or a job offer that you believe is or might be fraudulent or suspicious, please disregard them. You may also verify the same with VFS Global at communications@vfsglobal.com

If you come to know that a fraud is being perpetrated, we encourage to forthwith contact your local police and/or any competent authorities and also to keep us informed by reporting the fraud at acco@vfsglobal.com

Under no circumstances will VFS Global be liable or responsible for any loss, damages, expenses or inconvenience resulting from these unauthorized persons and/or activities.