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News and Updates

  • News icon

    03 August 2020

    Australian Visa Application Centre in Hong Kong resumes operation from 05 August 2020 to accept supporting documentations for the following two visa categories only.

    • Business Talent visa subclass 132
    • Business Innovation and Investment visa subclass 188

    Customers are required to make a prior appointment before visiting the centre as no walk in appointments or information services will be available. Customers needing assistance with completing their Visa form online can avail this service at the Visa Application Centre, for an additional fee. Please make this selection at the time of making your appointment.

    In light of the current COVID-19 (Novel Coronavirus) outbreak, our standard operation remains impacted and customers will not be able to avail any other services until further notice. We apologise for the inconvenience and appreciate your understanding and kind co-operation. Your safety is our priority. As part of precautionary measures, customers visiting our Visa Application Centres may be subjected to body temperature checks to assess their health conditions and required to wear face mask and gloves. Customers exhibiting COVID-19 symptoms, including fever (higher than 38 degrees Celsius), cough and difficulty breathing will be allowed to reschedule their appointment for another day and will be advised to seek medical attention at the nearest healthcare facility of their choice. Apart from the safety procedures conducted, please note that –

    1. Limited number of customers with mandatory prior appointment only will be allowed inside the Visa Application Centre at a time.
    2. Customers attending the VAC are requested to wear a face mask for safety reasons.

    For latest information from the Australian Government on COVID-19, please visit

    Thank you for your understanding

  • News icon

    25 March 2020

    Upcoming changes to child visas – effective 01 April 2020

    The Department of Home Affairs have advised - 01 April 2020, all new applications for these following visa subclasses:

    • Child (Subclass 101)
    • Adoption (Subclass 102)
    • Orphan Relative (Subclass 117)

    will need to be posted to:

    Department of Home Affairs Child and Other Family Processing Centre

    Locked Bag 7



    or, the application should be delivered by courier service to:

    Department of Home Affairs Child and Other Family Processing Centre

    Wellington Central

    836 Wellington Street WEST PERTH WA 6005


    Applicants will still be required to provide their biometrics upon receipt of a requirement letter from the Department.