Frequently Asked Questions

What does VFS Global do?

VFS Global has been contracted by the Consulate of Ghana to assist its citizens located in Chicago and Los Angeles to enroll their Biometrics at an approved Center.

What documents do I submit at the Biometrics Enrollment center?

Appointment note with transaction number, evidence of Ghanaian citizenship and ii/ evidence of identity such as: a. Birth Certificate b. National Identity Card c. Old Passport d. Voter ID Card. e. Dual Citizenship / Naturalization / Registration Certificate f. Proof of name change if by Affidavit or Gazette Publication

When can I enroll my Biometric?

Applications submitted online are valid for up to 6 months from the date of submission and must be presented within that time frame; if not the application will automatically deleted from the system and applicant will have to re-apply

How do I pay my service fees?

The service fee can be paid at the Biometric enrollment center. The acceptable method of payments are visa/credit card or Money Order made out to VFS Service USA Inc .

Should children provide their signature at the Biometrics enrollment center

Children under the age of 14 are not required to provide a signature on an application but they may choose to sign their name during their Biometrics appointment if they are capable of signing. A parent or legal guardian may also sign the application on the child’s behalf.

How long will it take to process my passport application

Please visit the Ghana consulate website by clicking on the link below for current update of the processing times https://ghanaconsulatenewyork.org/gcn/PassportApplication.aspx

Is there a way of getting my passport processed sooner than the regular?

VFS does not partake in the decision making of the passport. It is the sole prerogative of the Ghana High Commission to process your passport within the stipulated time frame mentioned on their website

How do I receive my application

Please ensure you print the UPS address label at the end of the application and follow the instruction to post your application to post your application to the Ghana consulate office after your biometric is enrolled at the application Center