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VFS Global conducts 3rd edition of ‘iConnect’ – an innovation
workshop for Visa services, and Identity & Citizen services
Representatives from 42 countries participated in the unique event held in Dubai to discuss
developing trends and innovative solutions
VFS Global conducted the third edition of its annual
innovation workshop ‘iConnect’ for client governments in
Dubai on 07-08 November to present new-age solutions
for Visa services and Identity & Citizen services.
More than 90 government representatives from 42
countries came together at this unique event in Dubai to
experience and discuss the latest services, solutions
and innovations.
Today, with the rising demand among travellers for
increased conveniences in services, personalised
mobile and online solutions are fast becoming par for
the course in the realm of Visa, and Identity & Citizen
services.
At the event, VFS Global presented its first mobile
transactional application developed for Emirates Airline
to enable applicants to apply for UAE Visas, anytime,
anywhere. Among other technology-driven solutions
showcased were the Self-operated Visa Kiosk, video
interviewing, and the On Demand Mobile Visa service –
a revolutionary solution that brings the visa application
process to the applicants’ doorstep, enabling them
to complete the entire submission process from their
homes or offices in a seamless and secure manner.
VFS Global’s On Demand Mobile Visa solution is
becoming increasingly popular, and the company
today offers this service to 17 client governments in 10
different countries.
At the highly interactive event, government stakeholders
who are leading technological advancements in the visa
and consular domain discussed how new solutions and
services can enhance customer satisfaction during the
visa application process.
Said Zubin Karkaria, CEO, VFS Global, “Leveraging
on our vast experience over the last 15 years, we
continue to develop services and solutions for our client
governments which make life easier for applicants and
for client governments. The continuing digitalisation
drive and the need for efficiency demands professional,
reliable and secure solutions for outsourced government
services.”
Mr Zubin Karkaria, CEO - VFS Global Group, addressing delegates at iConnect 2016, held in Dubai, on 07-08 November
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