Connect 2017/01 - page 11

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AFRICA
Key features:
Ÿ
Automated Queue Management system for
smooth flow of applicants
Ÿ
Online appointment system
Ÿ
Longer operating hours
Ÿ
Dedicated contact centre and email support to
answer queries
Ÿ
100% secure handling of passports, documents
and personal information
Ÿ
Photocopy and photo-booth services available
at a nominal charge
Ÿ
Premium Lounge for personalised and
comfortable service
With the objective of enhancing visa services for
travellers to South Africa from Zimbabwe, VFS Global
has launched Visa Application Centres in the two cities
of Harare and Bulawayo from 01 December 2016. The
centres will offer applicants seeking visas for tourism,
business or education, a smoother and more structured
South Africa visa application process.
Both centres are operational for longer working hours
so that applicants can submit their visa applications
at a time of their convenience. Staff with professional
expertise support operations at the location and the
implementation of an automated queue management
system enables a more streamlined visa application
process.
For applicants seeking more personalised services, the
Premium Lounge offers a world-class visa application
facility with increased comfort and convenience. Other
facilities at the centre include the option of securing
appointments online with the support of a dedicated
contact centre to resolve urgent queries or concerns.
The company serves the Government of South Africa
through a network of 33 Visa Application Centres in 11
countries, with 8 of them in the Africa region.
South Africa Visa Application Centres commence operations
in Zimbabwe
New centres in Bulawayo and Harare will serve applicants seeking business, education or
tourist visas
South Africa Visa Application Centre in Harare, Zimbabwe
South Africa Visa Application Centre in Bulawayo, Zimbabwe
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