Contact Us

For information, we recommend checking our Frequently Asked Questions (FAQ) section for your convenience. However, please rest assured that all e-mails will be attended to/responded to.

For general questions about your visa application, please send an email to status.portugalbr@vfsglobal.com

Please note that all the Visa Application Centers will be closed on Public Holidays. Please click here to check the opening days of the VACs.

Attention:

Please be informed that the email accounts listed below are the only official accounts used by VFS to request additional documentation or payments. These accounts will be used exclusively after the receipt of the visa application at the office.

São Paulo: docs.portugalsp@vfsglobal.com

Rio de Janeiro: docs.portugalrj@vfsglobal.com

Brasília: docs.portugalbsb@vfsglobal.com

Nova Lima – MG: docs.portugalbh@vfsglobal.com

Salvador: docs.portugalssa@vfsglobal.com

The address of each application centre is as follows: