Connect 2017/01 - page 16

As a continuation of the pioneering work by VFS Global
in the field of visa and consular services across the
world since 2001, the company has developed a
unique passport and identity card renewal service for
Netherlands nationals living in the United Kingdom (UK).
Effective 05 September 2016, applicants in UK can
renew their passports or identity cards by visiting
the VFS Global Joint Visa Application Centre located
in Edinburgh, where a dedicated counter for the
Netherlands has been set up to provide this service.
Part of a pilot project, this is the first time such services
are being offered anywhere in the world.
To ensure ease of application submission, a dedicated
website providing the necessary information for
applicants, and a highly secure online appointment
system, has been developed to ensure the applications
are processed within the prescribed guidelines laid out
by the client government. While the company offers
visa-related services on behalf of the Embassy of the
Kingdom of the Netherlands in London and Manchester
as well, the passport and identity card renewal services
are available only in the Edinburgh centre.
Passport and identity card renewal services launched for
Netherlands nationals in the UK
First-of-its-kind project offers renewal services for passports and other identity cards at the Joint
Visa Application Centre in Edinburgh
Citizens of the Netherlands availing passport and identity card renewal services at the Joint Visa Application Centre in Edinburgh
Key features:
Ÿ
Convenient and centrally located centre
Ÿ
Highly secure online appointment system
Ÿ
Dedicated website for easy access to
information
Ÿ
Helpdesk support via email and contact centre
Ÿ
Photocopy and photo-booth facilities available
Ÿ
SMS and email service for regular updates on
application status
Ÿ
Courier delivery of passports
22
EUROPE AND THE AMERICAS
VFS Global has been associated with the Embassy
of the Kingdom of the Netherlands since 2006, when
the company established services on behalf of the
client government in India. Since then, VFS Global has
expanded its service network for the client government
to 30 countries through a total of 62 Visa Application
Centres.
4.1
4. EUROPE AND THE AMERICAS
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