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Premium Tasheel Centre provides ultimate convenience to residents
of the UAE
Citizen Service Centre manages end-to-end application processes for multi-government entities
Plush reception area at the Wafi Tasheel Centre
The ultra-modern Wafi Tasheel Centre, spread over
7500 sq ft, functions as a one-stop-shop for corporates
and individuals seeking a broad spectrum of services
from the processing of work permits, residence visas,
national IDs, licenses and Ejari Services to processing
of payments and Attestation services.
Serving the needs of residents in the United Arab
Emirates (UAE), the Wafi Tasheel Centre, managed by
VFS Global, provides citizen services on the behalf
of multi-government entities in the region such as
the Department of Economic Development (DED), the
Ministry of Human Resources and Emiratisation (formerly
known as the Ministry of Labor), the Directorate of
Residency and Foreigners Affairs, the Emirates ID
Authority, and the Dubai Health Authority.
Leveraging on its vast expertise in public-facing
services and proven business models, VFS Global
ensures that applicants visiting the Wafi Tasheel Centre
are served with uncompromised levels of service quality.
Over 35 professionally trained staff with multi-lingual
capabilities are deployed within the well-appointed
facility to provide personalised assistance to UAE
residents availing services at the centre.
Free WiFi connectivity to all applicants, comfortable
and adequate seating capacity, dedicated relationship
managers to provide expert support and complimentary
document pick-up and drop-off services for corporates,
are among the many conveniences offered to enhance
an applicant’s overall experience. Furthermore, the Wafi
Tasheel Centre’s extended working hours (6 days a
week from 0800 hours to 2000 hours) adds immensely
to convenience for the customer.
8.3
IDENTITY & CITIZEN SERVICES